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VISIT THE IT SERVICE DESK
Monday - Friday: 8 a.m. - 5 p.m. Saturday when classes are in session: 8 a.m. - noon
CALLOn-campus, ext. 4487 (Voicemail available for after-hour or weekend calls)
Off-campus, (860) 435-4487 (Voicemail available for after-hour or weekend calls)
WEBIncident report or request for help via email to help.hotchkiss.org/form can be submitted at any time (This form is only available if you are connected and logged in to the Hotchkiss network.)
EMAILIncident report or request for help via email to help@hotchkiss.org can be submitted at any time.
Service requests will be processed during regular business hours. However, should there be a critical issue such as a system-wide Internet outage, ITS after-hours and weekend on-call process will be invoked.